REFUND POLICY


At ZSX Development, we strive to provide our customers with the highest quality products and exceptional service. In the event that you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

  1. 24-Hour Refund Window:

    • Customers are entitled to a full refund within 24 hours of their purchase without the need to provide a reason.
    • To initiate a refund within this timeframe, customers must contact our customer support team through the designated channels provided on our website.
    • Upon receiving the refund request, our team will promptly process the refund, and customers can expect to receive their funds within the timeframe stipulated by their payment provider.

  2. 7-Day Refund Period for Faulty Resources:

    • Customers have up to 7 days from the date of purchase to request a refund for resources that are found to be faulty or defective.
    • To qualify for a refund under this provision, customers must provide evidence or documentation demonstrating the fault or defectiveness of the resource.
    • Refund requests for faulty resources can be submitted through our customer support channels, and our team will assess the validity of the claim.
    • Upon verification of the fault or defect, customers will receive a full refund for the purchase price of the resource.
    • Customers may be required to return the faulty resource, at our discretion, before the refund is processed.

  3. Exceptions:

    • Refunds are not applicable to products or services that have been consumed, used, or altered after purchase, unless they are found to be faulty within the specified timeframe.
    • ZSX Development reserves the right to refuse refund requests that do not meet the criteria outlined in this policy or are deemed fraudulent or abusive.

  4. Communication and Assistance:

    • Our customer support team is available to assist customers with any questions or concerns regarding refunds or purchases.
    • Customers are encouraged to reach out to our support team for clarification or assistance with the refund process.

  5. Policy Updates:

    • ZSX Development reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

By making a purchase on the ZSX Development online store, customers acknowledge and agree to abide by the terms and conditions outlined in this refund policy. We remain committed to ensuring a positive shopping experience for all our customers.

If you have any further inquiries regarding our refund policy or any other matter, please do not hesitate to contact us.

All refunds and support should be directed to our Discord Server.